Shipping Policy

Welcome to Inoviva! We are committed to delivering your smart kitchen appliances quickly and safely. Below, you’ll find all the details about our shipping policies for orders placed on inovivalife.com.

Shipping Coverage

We ship to most countries worldwide, with a primary focus on North America and Europe.
To confirm whether we ship to your location, simply enter your full shipping address at checkout. If shipping is unavailable for your location, the system will notify you before payment.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation.
Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

Delivery Time & Shipping Fees

✅ Tip: Free standard shipping is automatically applied at checkout for orders over $100.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package via our Order Tracking Page .

Shipping Delays

While we aim to deliver orders within the estimated timeframes, delays may occur due to customs processing, weather disruptions, or carrier delays.
If your package is delayed beyond the expected window, please contact our support team at support@inovivalife.com.

Lost or Damaged Shipments

Inoviva takes full responsibility for shipments that are lost or damaged in transit.
If this occurs, customers may choose one of the following solutions:

1. Full refund

2. Free replacement product

Please report such issues within 5 days of the estimated delivery date.

Need Help?

If you have any questions or need assistance with your order, feel free to reach out to our Customer Support Team:
📧 support@inovivalife.com